How Can We Help You?

Water and Sewer

The Village of Hinsdale is committed to providing a safe and adequate water supply for its residents. For questions about your water bill or to sign up for water service at your home or business, please contact the Finance Department at 630-789-7020 or send e-mail

The Water Plant is open from 7:00 a.m. to 3:30 p.m. Monday through Friday. Call 630-789-7051 for questions about your water or send E-mail

Each year, the Village's Water and Sewer Division prepares a Water and Sewer Consumer Confidence Report to brief residents on the condition of their water and how the Village is maintaining a safe water supply. Hard copies of the report are mailed to each water billing customer.

2023 Water and Sewer Consumer Confidence Report  
2022 Water and Sewer Consumer Confidence Report 
2021 Water and Sewer Consumer Confidence Report  
2020 Water and Sewer Consumer Confidence Report  
2019 Water and Sewer Consumer Confidence Report 

2018 Water and Sewer Consumer Confidence Report
2017 Water and Sewer Consumer Confidence Report
2016 Water and Sewer Consumer Confidence Report
To view the DuPage County water quality brochures, click here.

Water Main Breaks

Water main breaks happen all year round for a variety of reasons, but are more frequent and visible in the winter. During a water main break, the ground or pavement will rise and water will flow out in a constant stream. Discharges of sump pumps from houses are often mistaken for water main breaks.

Repairs vary in time due to conditions such as weather and conflicts with other utilities. To make a repair, the crew has to shut off the water main. Water is generally off for 4 to 6 hours for the average repair. The crews typically knock on the doors of the homes affected by the shutdown unless it's late at night. When the water is turned back on, it may be discolored. This discoloration is generally due to mineral sediments in the water main that are disturbed from the repairs. This will settle in a short period of time. Unless you are specifically notified, the water remains safe to drink or what is commonly called "potable."

If you suspect a water main break, call the Water Department at (630) 789-7051 during normal business hours - 7:30 a.m. to 3:30 p.m. weekdays. After hours, you may call the Police non-emergency line at (630) 789-7070. 

Lawn Sprinkling Restrictions

Lawn sprinkling shall be permitted from May 15 through September 15 only between the hours of 6:00 am and 10:00 am and the hours of 6:00 pm and 10:00 pm and only on the following days:

  • Even-numbered street addresses: Even-numbered calendar days
  • Odd-numbered street addresses: Odd-numbered days.
  • No sprinkling shall be permitted on May 31, July 31, and August 31

For further information you may call the Water Department at 630-789-7051 or after hours you may call the Police Department at 630-789-7070. For definitions or to read the Village ordinance visit Title 7, Chapter 4, Article E, Section 6 of the Hinsdale Village Code. (View the ordinance now)  

Lead Service Line Replacement Act  

Effective January 1, 2022, the Lead Service Line Replacement “LSLR” and Notification Act (PA 102-0613) was established. The Act requires operators of community water supplies to develop and maintain a complete material inventory of lead service lines as well as implement a comprehensive plan for the replacement of lead service lines. Currently, the Village is in compliance with the Act, as a service line material inventory and preliminary plan have been developed and submitted to IEPA by Public Services.  The preliminary plan and a map of the service line material inventory (as of April 2024) can be downloaded below: 
Preliminary Replacement Plan   
Service Line Material Inventory Map