How Can We Help You?
Frequently Asked Questions
Hinsdale residents and visitors come to the Village website for a variety of reasons, and they may not know where to go or who to contact. To address these concerns, below is a list of the questions the Village's front desk staff are asked most frequently. If you cannot find the information you are looking for, please call the Village at 630-789-7000 Monday through Friday from 8:00 am to 4:30 pm, or E-Mail firstname.lastname@example.org, and staff will be happy to provide direction.
I just moved into the Village and am wondering how I set up my garbage and water services. Also, do I need any special licenses for my vehicle or pet? Where do I go to find this information?
New Residents are encouraged to visit our New Residents Page to receive useful information along with important Village telephone numbers.
I am interested in finding the dates of various commission and committee meetings. Also, where can I find agendas and minutes of these meetings?
For information on various Village Commissions and Committees, including agendas, minutes and a list of members, please visit the Committees & Commissions page.
Visit the Village's Calendar for information on upcoming meetings.
I am interested in learning more about the The Lodge at Katherine Legge Memorial Park and am interested in possibly making reservations for an upcoming event. Where can I receive the rental fees, listing of caterers, and a map of the facility?
When is the Village Hall open and what is the address?
Due to the COVID-19 Pandemic, services and hours may be modified. Call (630)789-7000 for updated information.
Village Hall is open Monday through Friday, 8:00 a.m. to 4:30 p.m. Village Hall is located at 19 E. Chicago Avenue, Hinsdale, IL 60521-3489. If using a GPS device to locate the office, please enter 20 E. Maple Avenue into the GPS to be directed to the appropriate door.
Is it possible for my not-for-profit organization to advertise our upcoming events using the Village's Cable Access Channel?
Yes, the cable access channel is open to any Hinsdale not-for-profit organization. Contact the Village's Communications Coordinator to arrange advertisements or visit the Government Access Channel 6 Page for further details.
I have a complaint about my television and/or internet service. Who should I call?
Call your service provider (likely Comcast or AT&T) first. This number can be located on your billing statement. If you do not receive an appropriate resolution from your service provider, you may contact the Village at email@example.com
There is a pothole in the middle of my street. Is there an easy way to get it repaired?
Click on the Report a Concern. This will also work if you have a tree limb about to fall or a crack forming in your sidewalk.
Where do I find out about Leaf Collection in the Fall?
The leaf pick-up program has several options. Click here for details.
Where can I park in Downtown Hinsdale and how do I get a permit?
Please visit the Parking Information page.
How may I obtain information on birth, marriage and death records of my relatives who have lived in Hinsdale?
How many people live in Hinsdale?
Visit our Census web page.
I'm looking for a listing of all businesses in Hinsdale. How can I find that information?
View our Business Directory.
Has the Village adopted an affordable housing plan, as required by the State of Illinois through the Affordable Housing Planning and Appeal Act?
In 2003, the State of Illinois passed the Affordable Housing Planning and Appeals Act of Illinois (AHPAA) via Public Act 93-0595 to address the lack of moderately-priced housing that exists in many communities in Illinois. The Act is premised on a finding that there exists a shortage of affordable, accessible, safe and sanitary housing in the State. Its purpose is to encourage counties and municipalities to incorporate affordable housing within their housing stock sufficient to meet the needs of their county or community.
In response to the Affordable Housing Planning and Appeals Act adopted by the State of Illinois, on February 1, 2005, the Village Board of Trustees adopted an Affordable Housing Plan. The plan identified measures that should be taken to increase the number of affordable housing units in the community.
The 2005 Affordable Housing Plan is available to download at the link here.